Delivery Information

Festive Season 2021 Delivery information

Our team is working hard during this very challenging time to ensure full completion of orders in timely manner. We aim at shipping all orders within 1 day. Please be advised that there may be some delays in posting / receiving your orders due to restrictions in place.

We will continue shipping orders until 23 December 2021 and will resume posting from 29 December 2021. We use AnPost as our delivery agent and all deliveries are subject to AnPost rules and conditions of service.

Current delivery times across Ireland are 2-5 working days. Worldwide deliveries may be subject delays due to local restrictions.

Please DO expect delays with deliveries. You can check with us if you require additional information, updates or urgent delivery.

STANDARD DELIVERY

We are currently offering FREE standard delivery to most countries worldwide unless otherwise specified and indicated for all orders over €50.00. Depending on the order size, it will be delivered by regular post or courier post (which may require signature upon delivery). Orders to the value of  under €50.00 are subject to €3.00 delivery charge.

We aim to deliver all orders within 5 working days within Ireland and the UK, and within 12 working days worldwide. While we endeavour to meet such time scales, we do not undertake to dispatch Products and/or commence Services by a specific date, and shall not be liable to you in respect of delays or failure to do so. We cannot be responsible for delays in product delivery because of circumstances beyond the company’s control.

If you refuse or fail to take delivery of products provided in accordance with these Terms, we cannot be held liable for any risk of loss or damage to the products.

***PLEASE NOTE: international buyers may be liable to local import/purchase taxes. Please check with your local authorities if in doubt.

BACK-ORDERED PRODUCTS

Certain lines may display “Available for back-ordering” message. It indicates that the product is not in stock but can be made once ordered. This will normally delay posting your order by 1-3 days. Please contact us if you have any queries regarding your order.

LOCAL COLLECTION

***PLEASE NOTE THAT DUE TO COVID-19 RESTRICTIONS LOCAL COLLECTIONS HAVE BEEN SUSPENDED UNTIL FURTHER NOTICE***

As of May 2018 we are offering Local Collection option (Celbridge, Co. Kildare). Please note that collection of an order needs to be arranged by email / phone / messaging prior to or immediately after placing an order as we do not operate full-time collection facility at present. We aim to issue all orders in timely manner, however, we cannot guarantee any specific timescale for collections. Please always contact us in advance for any specific requirements.